PRIVACY POLICY
DC WORLD INDUSTRIES respects the privacy of its customers.
When you place an order or use our website, we may collect information such as:
* Name
* Mobile number
* Email address
* Billing address
* Shipping address
* Order details
* Payment/transaction information
* Customer support communications
* Website/device information where technically required
How We Use Your Information
Your information may be used for:
* Processing orders
* Delivering products
* Processing payments
* Providing customer support
* Sending order updates
* Handling returns/refunds
* Improving our website and services
* Preventing fraud and misuse
* Complying with applicable legal requirements
We do not intend to sell your personal information to third parties.
Payment information may be processed by authorised payment gateway providers and logistics information may be shared with courier partners where necessary to fulfil your order.
We will handle personal information in accordance with applicable Indian data-protection and privacy requirements.
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COOKIES POLICY
Our website may use cookies and similar technologies to:
* Keep the website functioning properly
* Remember user preferences
* Improve website performance
* Understand website usage
* Improve customer experience
Customers may be able to control cookies through their browser settings. Disabling certain cookies may affect website functionality.
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INTELLECTUAL PROPERTY
All website content, including:
* Logo
* Brand name
* Product images
* Text
* Graphics
* Videos
* Designs
* Product descriptions
belongs to or is licensed to DC WORLD INDUSTRIES unless otherwise stated.
No content may be copied, reproduced, modified or commercially used without prior written permission.
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WEBSITE USE
Customers agree not to:
* Use the website for unlawful purposes.
* Attempt to hack or damage the website.
* Introduce viruses or malicious software.
* Create fraudulent orders.
* Misuse promotional offers.
* Impersonate another person.
* Use stolen payment information.
* Attempt to gain unauthorised access to our systems.
We reserve the right to restrict or terminate access in case of misuse or fraudulent activity.
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PROMOTIONAL OFFERS
From time to time, DC WORLD INDUSTRIES may offer:
* Discounts
* Coupons
* Promotional codes
* Free shipping
* Bundle offers
* Other promotional benefits
Each promotion may have separate eligibility conditions, validity dates and usage limits.
Unless specifically stated, promotional offers cannot be combined.
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GRIEVANCE / CUSTOMER SUPPORT
For any complaint, return, refund, delivery or product-related issue, customers may contact us at:
DC WORLD INDUSTRIES
Khata No. 7/36, Balaji Nagar, Jawaharpur,
Dera Bassi, SAS Nagar, Punjab – 140507
Mobile: 7001470015
Email: Info@Dcworldindustries.com
Grievance Officer: DC WORLD INDUSTRIES
Email: Info@Dcworldindustries.com
Contact: 7001470015
We will endeavour to acknowledge and resolve customer complaints within a reasonable period, subject to the nature of the complaint and applicable law.
